Question 1

Do you allow pets?

Accepted Answer

Most likely! We understand that pets are family too. Many of our properties are pet-friendly, but it's always best to double-check the specific property listing or contact our team directly to confirm if your furry friend is welcome.

Question 2

Do I have to fill out the verification?

Accepted Answer

Yes. The verification is required for all guests. This is to protect every party involved: owners, guests, the property, and the management company. It ensures that every booking and stay is legitimate and fully vetted.

Question 3

What is your late check-out and early check-in policy?

Accepted Answer

We allow both late check-out and early check-in based on availability. Please reach out to us before your stay to check on availability. Our team would be happy to assist in any way we can.

Question 4

Can I have guests over?

Accepted Answer

Of course! We want you to feel at home during your stay. Many of our properties allow guests, but we kindly ask that you inform us in advance for security purposes. We do not allow parties of any kind. Please check the specific property details or reach out to our team if you have any questions about bringing guests over.

Question 5

What time is check-in and check-out?

Accepted Answer

Our standard check-in time is 3 PM and our standard check-out time is 10 AM.

Question 6

How do I access the property?

Accepted Answer

After your verification has been fully submitted, your check-in info will be sent 24 hours before check-in. This will include the address of the property, check-in and check-out dates and times, and your unique access code to the property.

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